Patron Accounts

I know we've been talking about library cards a lot.....

However, twice today I checked out to patrons who have more than one account.  I wouldn't have known this if they had produced a card upon checkout, but just their luck,........  And both of them had outstanding bills on their prior accounts.

So......Please. ..... Make sure the patron requesting a Newburyport Library card does not have another account in another town!

Thank you!

Problem Shelf

When  in receipt of a problem item, it is expected that you follow through, investigate the circumstances, contact the patron when appropriate, and finish by describing the specifics in a detailed, dated, and signed note.  If you've accidentally checked an item back in, I need to know that.  If the case was brought to the desk empty, I need to know that, too. Etc. Etc.


Please keep in mind that it is very likely that you will not be present when I have the time to follow up on these items so I will be relying solely on the information you include in your note. 

Too often I spend time further investigating, looking up patron numbers, etc. or trying to decipher unsigned notes.  There are 12 regular staff people who work the circ desk at various times plus a number of subs.  I do not recognize every person's hand writing...... so please be as specific as possible and particularly note whether or not you have been in touch with the patron.


Thanks for your cooperation!

MLA Conference

The Massachusetts Library Association conference will be held at the DCU Center in Worcester, May 6 (half-day), May 7 and May 8 (full days). Funds are available for every staff person to attend for one day. Please let me know if you are interested in attending and on which day. The schedule is available at www.masslib.org .  I will check find out about a group discount, which has been available in the past.

Direct Deposit

The Mayor and Treasurer's Office are encouraging all employees to sign up for direct deposit of paychecks. You are allowed to deposit the money in up to five different accounts. Speak to Chris Accardi in the Treasurer's Office if you would like to do this.

De-Dotting and Books to Go

We are now de-dotting October fiction & non-fiction. We should also be de-dotting any October hot DVD's (pink stickers) that come through as well.
Any Books-to-Go that are noted as being 4/13 in the back cover should go in the Cataloging mailbox.
Thanks!!

Books in Bloom Tickets

The Friends are now selling tickets for Books in Bloom at the circ desk. 


There is an envelope in the middle desk drawer.  Tickets are $25/ea.   Please note the patron's name and the number of tickets purchased. 


The Friends will come by frequently to collect payment.


Thanks

Processing Payment for LOST ITEMS

PLEASE!!!!  FILL OUT THE SLIP IN ITS ENTIRETY!  Otherwise, I spend an afternoon looking up the missing information.  All the information on the form is important.  As is your signature.


Any money paid for NEWBURYPORT items should go in with the daily cash and just the slip should go in the manila envelope.


Thank you.