Thursday, April 18, 2013

Problems with Holds

Since the Evergreen update this past weekend, there is a problem with patron requests.  If our patron requests an item that is available on our shelves, the hold is fulfilled.  If there is no copy available here, the request is not being targeted so it is not appearing on any pull list anywhere.

There are two tickets open with MVLC.

I expect patrons to notice this at some point soon so please explain that MVLC is aware of this and is diligently working to resolve this issue.

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