When a Virt. Cat. book ages to 'Lost' on a patron's account, you must 'BAR' the patron in the patron edit screen even though the account does not show a bill. There cannot be any further activity on the account until the item is returned.
The item will not show a bill as it is entered into our system as a 'Fast Add'. The reference dept. will handle the billing.
We need to explain to the patron that the item must come back immediately or they will be billed and they may also lose their privlege to borrow from Virt Cat in the future.
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