Friday, May 17, 2013

Inactive Library Cards

This today from MVLC:

It was recently discovered that the way inactive cards are handled in checkout has changed.

 Previously, if you scanned an inactive card in Checkout it would NOT bring up the patron account. This would give you a clue that the card may be a lost or stolen. 

Now, if you scan an inactive card it WILL bring up the patron account with just an Alert that reads:

"Patron account retrieved with an INACTIVE card."
 
A ticket has been created (#1703) to look into this and see what can be done. It is believed that this may have been associated with a recent bug fix.

It has been suggested that if an inactive card shows up, you should confirm the identity of the card holder and acquire the card for disposal.
 
 

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