In view of the fact that we have sporadic 3rd floor coverage, we will no longer be making the patron holds phone call notifications up there. Donna will be noting these items with a "P" (for phone call) and will be bringing them directly to the circ office. If there's room, she'll be filing them on the 'to be called' shelf. If not, she'll leave them on a cart in the office and the circ office staff will make the calls. This will also allow the items to be immediately available to patrons who just wander in......
I encourage you to engage patrons (when appropriate) in a conversation regarding their notification method of choice. With summer reading soon upon us, we will have many more calls to make. Hopefully, we can, at the very least, convert many of the the tech savvy YA patrons to text notification.
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