Tuesday, October 21, 2014

Circ STUFF

  • Please follow protocols consistently to ensure that all patrons receive the same level of service.  We can provide assistance to patrons who wish to learn how to use the catalog via the kiosks, we can assist patrons in filling out a request slip, but we should not break protocol by conducting searches at the circ desk unless there are extenuating circumstances. 
  • Make sure the self check out station is shut down properly and completely......on several occasions, the red light switch has not been flipped.
  •  Same goes for museum passes......you must complete the checkout by entering the assigned code. I think people sometimes hand the patron the pass and then forget to close the transaction.

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